Privacy Policy
Your privacy matters to us. This policy explains how dracovianth collects, uses, and protects your personal information in accordance with Australian privacy laws.
Information We Collect
dracovianth collects various types of information to provide and improve our seasonal budget adjustment services. We're transparent about what we collect and why we need it.
Personal Information
- Full name, email address, and phone number when you register
- Financial goals and budget preferences you share with us
- Payment information processed securely through third-party providers
- Communication preferences and subscription settings
- Professional background information if you participate in webinars
Technical Information
- IP address, browser type, and device information
- Website usage patterns and page interaction data
- Cookies and similar tracking technologies
- Location data for service customization (with consent)
- Session recordings for user experience improvement
Australian Privacy Act Compliance: We collect personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. We only collect information that is reasonably necessary for our business functions.
How We Use Your Information
Your information helps us deliver personalized financial education and seasonal budgeting resources. Here's exactly how we use what you share with us:
- Providing seasonal budget adjustment tools and educational content
- Sending you relevant financial planning resources and updates
- Customizing your experience based on your financial goals
- Processing payments for premium features and webinar access
- Improving our platform through usage analysis and feedback
- Responding to your questions and providing customer support
- Conducting research to enhance our educational offerings
- Ensuring platform security and preventing fraudulent activity
Data Processing Lawful Basis: We process your information based on legitimate interests, contractual necessity, and your consent where required. You can withdraw consent at any time through your account settings.
Information Sharing and Disclosure
We respect your privacy and don't sell your personal information. We only share data in specific, limited circumstances:
- Service Providers: Payment processors, email service providers, and analytics platforms under strict data protection agreements
- Legal Compliance: When required by Australian law, court orders, or regulatory requests
- Business Protection: To prevent fraud, enforce our terms, or protect user safety
- Webinar Partners: Limited contact information when you register for partner-hosted educational events
- Business Transfers: In case of merger or acquisition, with advance notice to users
We never share your financial goals, budget details, or personal insights with marketing companies or data brokers. Your educational journey stays private.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here are your rights and how to exercise them:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Information
Update incorrect or incomplete information in your profile. Most corrections can be made directly in your account settings.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements. We'll confirm deletion within 45 days.
Restrict Processing
Limit how we use your information while maintaining your account access. You can pause marketing communications anytime.
Data Portability
Export your data in a machine-readable format to transfer to another service provider if desired.
Withdraw Consent
Remove consent for specific data processing activities while keeping your account active for core services.
How to Exercise Your Rights: Email us at privacy@dracovianth.com or use the privacy controls in your account dashboard. We'll respond within 30 days and verify your identity before processing requests.
Data Security and Protection
We take data security seriously and employ multiple layers of protection to keep your information safe:
- Encryption: All data transmitted using TLS 1.3 encryption, stored data encrypted at rest
- Access Controls: Multi-factor authentication and role-based access for all staff
- Regular Audits: Quarterly security assessments and vulnerability testing
- Data Minimization: We only collect and retain what's necessary for our services
- Incident Response: 24/7 monitoring with immediate breach notification procedures
Our servers are hosted in Australia with certified data centers meeting ISO 27001 standards. We maintain cyber insurance and work with security experts to stay ahead of emerging threats.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations:
Active Account
Data retained while your account is active and for legitimate business purposes
Account Closure
Personal data deleted within 90 days unless legal retention required
Legal Requirements
Some records retained up to 7 years for tax and regulatory compliance
Retention Periods
- Educational progress and preferences: Deleted 30 days after account closure
- Payment records: Retained for 7 years as required by Australian tax law
- Support communications: Deleted after 3 years unless ongoing issues exist
- Marketing preferences: Removed immediately upon unsubscribe
- Website analytics: Anonymized after 26 months
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and understand how you use our platform:
Essential Cookies
- Login authentication and session management
- Security features and fraud prevention
- Basic functionality and navigation preferences
Optional Cookies (Requires Consent)
- Google Analytics for website usage insights
- Educational content personalization
- Marketing campaign effectiveness measurement
- Social media integration features
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit some features but won't prevent access to core educational content.
International Data Transfers
While we primarily store data in Australia, some of our service providers may process information overseas:
- Email Services: Processed in the United States with Privacy Shield equivalent protections
- Analytics: Google Analytics data processed globally with IP anonymization enabled
- Payment Processing: Stripe processes payments with global infrastructure and strong data protection
- Cloud Storage: Backup data stored in Singapore with AWS under appropriate safeguards
All international transfers comply with Australian privacy law requirements and include appropriate safeguards such as standard contractual clauses and adequacy decisions where applicable.
Children's Privacy
dracovianth's services are designed for adults managing their personal finances. We don't knowingly collect personal information from children under 16 years of age.
If we discover that we've inadvertently collected information from someone under 16, we'll delete it immediately. Parents or guardians who believe their child has provided personal information can contact us at privacy@dracovianth.com.
For users aged 16-18, we encourage parental involvement in financial education decisions and provide resources for family financial planning discussions.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or service improvements. Here's how we handle policy changes:
- Major Changes: 30-day advance notice via email and website banner
- Minor Updates: Updated policy posted with revision date
- Legal Requirements: Immediate updates with notification as soon as practicable
- Your Options: Cancel your account if you disagree with significant changes
Continued use of our services after policy changes indicates acceptance of the updated terms. We'll always maintain the same high standards of privacy protection.
Contact Us About Privacy
dracovianth
Mill Park, Melbourne VIC 3082
Australia
If you're not satisfied with our response to your privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.